Shipping Policy

Thank you for choosing Zixoraol! We are committed to providing a seamless and enjoyable shopping experience. Please find the details of our shipping policy below:

1. Order Processing Time:

1.1. We strive to process and prepare your order for shipment as quickly as possible. Our average order processing time is 1-2 business days after your order is placed.

1.2. Please note that this timeframe may vary during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding.

2. Shipping Timeframe:

2.1. Domestic Shipments: Once your order has been processed, the estimated shipping timeframe for domestic orders is 2-5 business days.

2.2. International Shipments: For orders shipped to other countries, the estimated shipping timeframe is 2-14 business days.

2.3. Please note that while we work hard to ensure timely deliveries, shipping times may be subject to delays beyond our control, such as customs inspections or adverse weather conditions.

3. Shipping Costs:

3.1. Free Shipping: We are pleased to offer free shipping on all orders, both domestic and international. No additional shipping fees will be charged at checkout.

4. Customs and Import Duties:

4.1. No Customs Duties: We cover all customs duties and import taxes for international shipments. You won’t have to worry about any extra charges when your order arrives.

5. Shipping Regions:

5.1. We currently offer shipping to the United States, Europe, and other select international locations. If you reside in these regions, you can enjoy our products delivered right to your doorstep.

5.2. For specific locations within these regions, there may be certain restrictions or limitations on shipping. In such cases, we will notify you promptly and provide alternative solutions where possible.

6. Shipping Methods and Carriers:

6.1. We work with reliable shipping carriers to ensure the safe and timely delivery of your order. The specific carrier used may vary depending on your shipping address, package weight, and other factors.

6.2. Once your order is shipped, we will provide you with a tracking number, allowing you to monitor the progress of your package from our warehouse to your location.

If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to contact our customer support team at [email protected]. We are here to help ensure a smooth and timely delivery of your order.